FAQ

Why can’t I see a project?

Members and viewers only see projects they have been assigned to. Ask an owner or admin to open the project, go to Team access, and assign you.

Owners and admins see every project in the workspace automatically.

Why can’t I edit a project?

Editing depends on your workspace role:

• Owners and admins can edit any project.
• Members can edit projects they are assigned to.
• Viewers are read-only.

If you need edit access, ask an owner or admin to change your role or assign you to the project.

Why does 2FA ask for my password?

For accounts with a password, confirming it before enabling or disabling two-factor authentication protects against a stolen session. Without that check, someone with an open session could add their own authenticator or remove your protection.

Google-only accounts do not have a password and are not asked for one.

How do I sign up?

Open app.lengixtech.co.ke/login?mode=signup. The sign-up form is part of the login page; there is no separate /signup route.

I didn’t receive the verification email

Check your spam or promotions folder first. Make sure you entered the correct address. If it still does not arrive, contact [email protected].

My invitation link expired

Ask an owner or admin to send a new invitation from the Members page.

How do I switch workspaces?

Use the workspace menu at the top of the sidebar. It lists every workspace you belong to and the one currently active.

How do I delete a workspace?

Only the workspace owner can delete it. Open Workspace in the sidebar and use the delete option. Deletion is permanent.

Still need help?

Email [email protected] or use the contact page.